Privacy Policy

This User Partner Privacy Policy (“Privacy Policy”) explains how Haat Delivery Ltd. and its affiliates (“HAAT”) collect, use, store, and share user (“you”) personal data when using HAAT's software application (the “Platform”).
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Applicability
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1. You are not under any legal obligation to submit personal data to HAAT. However, in case you choose not to submit personal data, you may not be able to use the Platform. 
2. You must meet the minimum age requirement as stipulated by the applicable laws to use the Platform. If you do not meet the required age, you are prohibited from using the Platform.
3. HAAT may change this Privacy Policy from time to time by updating the Platform; therefore, you should check back periodically. In case of material changes in the Privacy Policy's terms, HAAT will inform you via email and/or will seek your prior consent, as shall be required by applicable laws.
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‍Personal Data collected by HAAT
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We may collect the following data:

Data provided by you 

1. Contact details (e.g. full name, photo, ID number, postal address, hometown, email address, phone number and etc.).
2. Payment information (e.g. cash, credit card, or Apple pay). 
3. password and other authentication and security credential information;
4. Any communication in the Platform (e.g. emails, phone conversations, chat sessions);
5. Your feedback regarding HAAT's partners and services.

Data collected automatically

6. Identifiers and information contained in cookies; 
7. Settings, preferences, and backup information;
8. Content you viewed or searched for, page response times, and page interaction information (such as scrolling, clicks, and mouse-overs);
9. Network and connection information, such as the Internet protocol (IP) address and information about your Internet service provider;
10. Device information, such as browser type and version, operating system, or time zone setting; 
11. Your availability and exact or approximate location, including real-time geographic location of your mobile phone (this is required to provide you with the delivery order);
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‍Personal Data collected by third parties 
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This Privacy Policy does not apply to any products, services, websites, links or any other content that are offered by third parties on the Platform and/or the Services. You should check the applicable third-party agreements and/or other third-party policies. HAAT does not have any control over such third parties' privacy practices or the technology used by such third parties to collect any personal data. You should thoroughly review such third parties' privacy policies before making any use of such third parties' products and services.
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Use of Personal Data
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HAAT collects and processes your personal data to improve the Platform and/or the services provided by HAAT to you (the “Services”), including but not limited to: 

1. Creating and managing your account.
2. Communicating with you concerning the Platform and/or the Services;
3. Providing assistance and support; 
4. Provide you with the necessary information for your delivery orders.
5. Run, develop, and maintain HAAT's Platform and/or business;
6. Fulfil and perform obligations under applicable laws. This includes data processed for complying with our bookkeeping obligations and providing information to relevant authorities, such as tax authorities.
7. Internal purposes (e.g. troubleshooting, data analysis, testing, and statistical purposes);
8. Claims handling, debt collection, and legal processes;
9. Processing in-app payments using Apple Pay or Google Pay. Note that Apple is responsible for the processing of payments when using Apple Pay. And Google is responsible for the processing of payments when using Google Pay

Except as provided herein, HAAT does not use any personal data other than as necessary to provide the Platform and/or the Services, without obtaining your prior consent. HAAT may ask for your consent to use your personal data for a specific purpose, which will be provided to you.
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Sharing Personal Data with Third Parties  
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We do not share your personal data with third parties unless one of the following circumstances applies:

1. Comply with applicable laws and regulations, including but not limited to taxation;
2. Comply with a court order, subpoena, or other legal process;
3. Respond to a lawful request by a government authority, law enforcement agency, or similar government body; 
4. Detect, prevent, or otherwise address crime and/or security issues;
5. HAAT believes that a release is appropriate to comply with the law, enforce or apply HAAT's terms and other agreements, or protect the rights, property, or security of HAAT. This includes exchanging information with other companies and organizations for fraud prevention and detection, and credit risk reduction.
6. Engage with third-party service providers, which provide services for HAAT's business operations. Such service providers are, for example, our internet service providers and accounting company. Our agreements with the service providers include commitments that the service providers agree to limit their use of personal data and to comply with privacy and security standards at least as stringent as the terms of this Privacy Policy.
7. We may share personal data with HAAT's partners to perform the delivery of orders and Services to you;
8. Disclose to third parties aggregated or de-identified information about you for marketing, advertising, research, or other purposes;
9. If HAAT is involved in a merger, acquisition, asset sale, or as part of a bankruptcy proceeding, we may transfer your personal data to the third party involved. However, we will continue to ensure the confidentiality of all personal data. We will give you a notice in case personal data is transferred or becomes subject to a different Privacy Policy, as shall be required by applicable laws.
10. We may share personal data with third parties for reasons other than the ones mentioned above when we have your explicit consent to do so in accordance with applicable law. You have the right to withdraw such consent at any time.
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Security
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HAAT has taken appropriate technical and organisational measures to keep your data safe and secure in order to prevent loss, misuse, unauthorized access, disclosure, alteration, destruction, and any other form of unauthorized processing. You should be aware, however, that no data security measures can guarantee 100% security.
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International Storage
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You should be aware that personal data HAAT collects may be transferred to, processed, and stored outside your jurisdiction, and that data protection laws in the jurisdiction where the information is collected, stored, and/or processed may differ from your jurisdiction. You hereby give consent to this transfer, processing, and storage of your information outside its jurisdiction. 
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Contact Details
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If you have any questions about this Privacy Policy or HAAT's data practices in general, you may contact us using the following email: privacy@haat.deivery
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